As we continue to monitor the coronavirus (COVID-19) pandemic and associated illnesses, we at Help Service Co. Inc. want to take a moment to outline our newest policy, which is designed to maintain a safe and healthy environment for all team members, visitors and customers.
Help Service Co. Inc. wishes to assure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.
Help Service Co. Inc. Team
Help Service Co. Inc. has implemented an extensive COVID-19 Policy. We implemented additional sanitation and cleaning protocols in our office, warehouses, fleet vehicles and work locations. For example, our field staff is equipped with necessary equipment to ensure safe working procedures in homes and businesses of our customers. We have also increased options for remote work where possible. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted as news of COVID-19 develops.
Help Service Co. Inc. Coronavirus Plan
Employees showing symptoms of COVID-19 will be sent home and will not return until medically cleared. If someone exhibiting symptoms enters our office, we will temporarily close and disinfect the premises. Help Service Co. Inc. employees will also be informed to immediately report if they have been in contact with a person exhibiting flu-like symptoms. Prior to each home visit, our office will call to confirm the appointment. At this time, the office will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments and encourage customers who are ill or high risk to reschedule. Every effort to reschedule will be made.
We ask all customers to respect the health and safety of our team and community. In addition, should you experience any symptoms of COVID-19, please contact our office right away to reschedule.
We will post regular communications as we continue to monitor the situation.
Should you have any questions regarding this policy or wish to discuss our COVID-19 practices further, please contact Korey Knobloch at 504-733-5888 or Korey@HelpServiceCo.com
Thank you,
Korey Knobloch
Help Service Co. Inc.
3/17/2020
